Terms of Service

These terms are the agreement between you and Aqiv ("we", "us") for using Aqiv. By creating an account or using the service you accept them. If you do not agree, please do not use Aqiv.

1. What Aqiv is

Aqiv is a prompt builder. You answer questions about your product and it writes text prompts for you: a prompt that builds a one-product store, and image and video prompts that recreate proven short-video formats for your product. You paste those prompts into other tools. Aqiv does not build your store, make your videos or run your ads.

2. Your account

• You must be at least 18 and able to enter a contract.
• You sign in with a magic link sent to your email. Keep access to that inbox safe; anyone who can read it can sign in as you.
• One account per person. Do not share your account or sell access to it.
• Give us a working email address so we can reach you about billing and important changes.

3. Subscriptions

• Paid plans renew monthly on the day you first subscribed, until you cancel.
• You can cancel at any time from your account. Access continues until the end of the period you already paid for.
• Prices are shown on the pricing page before you pay. If we change a price, we tell you by email at least 30 days before it applies to you.
• Taxes may be added at checkout where the law requires it.

4. Credits and top-ups

• Credits pay for the work the builder does for you. Each action shows its price in credits before you confirm it, and the current prices are listed on the pricing page.
• New accounts start with 40 free credits. Paid plans include monthly credits (currently 150, 500 and 1,500 depending on the plan).
• Unused monthly credits do not roll over. Your balance resets to your plan's amount on each renewal date, so use your credits during the month.
• You can buy a top-up of 100 credits for $10 at any time. Top-up credits are added to your current balance and are used after your monthly credits.
• Credits have no cash value, cannot be transferred to another account and are not refundable except as described in the Refund Policy.
• If a generation fails on our side, the credits for it are returned to your balance automatically.

5. Refunds

Refunds are covered by our Refund Policy, which is part of these terms. In short: credits are consumed when you use them, a first-week refund of unused credits is available once, and used credits are not refunded.

6. Acceptable use

You agree not to:

• use the prompts or your store to make claims that are not true (fake reviews, invented ratings, made-up shipping times or statistics);
• impersonate another brand or person, or sell counterfeit or illegal products;
• copy, scrape or resell the viral video idea library, the prompts or any other part of the service;
• try to get around credit limits, rate limits or security;
• use the service to generate content that is hateful, harassing, sexual involving minors, or otherwise unlawful.

We may suspend or close accounts that break these rules.

7. AI output: what we promise and what we do not

• Prompts are suggestions written by an AI model from the answers you give. Read them and change anything that is not right for your product.
• We do not guarantee sales, views, followers, approval by any platform or any other result from using a prompt.
• The output can be wrong, incomplete or similar to output given to other users. Check facts about your product yourself before you publish.
• You are responsible for what you publish, including that it is true, legal and does not infringe anyone's rights.

8. Your content and ours

• You own what you type in (your product details and answers).
• You may use the prompts generated for you, and anything you create with them, for your own business, including commercially.
• We own the service itself: the viral video idea library, the builders, the writing and the code. You get a personal, non-exclusive licence to use them while your account is active.
• We may use anonymised, aggregated usage data (for example, which viral video ideas are opened most or how long a generation takes) to run and improve the service. We do not use your product answers to train AI models and we do not publish them.

9. Third-party tools

Shopify, Higgsfield, CapCut and any other tool we mention or link to are not ours. They have their own accounts, prices and terms, and we are not responsible for them. A prompt that works today may need changes when those tools change.

10. Ending the agreement

• You can close your account at any time by emailing us. Open subscriptions end at the end of the paid period.
• We can suspend or close your account if you break these terms, do not pay, or if we stop offering the service. If we stop the service, we give you at least 30 days' notice and refund any unused paid credits.
• When an account closes, remaining credits are lost unless the Refund Policy says otherwise.

11. Limits on our liability

Aqiv is provided "as is". To the extent the law allows, we are not liable for lost profits, lost sales, lost data or any indirect damage from using or not being able to use the service. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights that your local consumer law gives you and that cannot be waived.

12. Changes to these terms

We may update these terms. For material changes we email you at least 14 days before they take effect. Continuing to use Aqiv after that means you accept the new terms.

13. Governing law

[Placeholder: these terms are governed by the laws of the country or state where Aqiv is registered, and disputes are handled by the courts there. To be confirmed by the company's lawyer.]

14. Contact

Questions about these terms: hello@example.com. Operated by Aqiv.